September E3 Durham Entrepreneur of the Month

Congratulations to the September E3 Durham Entrepreneur of the Month! Che Ramos is the founder and operator at The Black Bourbon Guy. Che possesses extensive experience in the restaurant industry and has a deep knowledge and love of whiskey. Read more about Che and The Black Bourbon Guy in our E-newsletter feature!

Pull-Up at Provident welcomes Durham-based small business owners and founders in all stages of their business journey to connect for networking, learning, and support. These convening events create an environment where entrepreneurs can turn to one another for knowledge and advice, and to gain access to relationships that will help them grow their businesses.

Overview

The Senior Director of E3 Solutions leads the sales, development, delivery, and continuous improvement of Forward Cities equitable entrepreneurial ecosystem building solutions for communities across the country. Leveraging a depth and breadth of experience in entrepreneurial support and resource development, as well as best practices for diversity, equity, and inclusion, this role will be responsible for developing and implementing a strategy for the scale-up of Forward Cities’ proprietary and custom capacity-building engagements. The position will also be charged with leadership, management, and oversight of the growing E3 Solutions team.

The Senior Director of E3 Solutions reports directly to the President & CEO and is an integral  member of the Forward Cities senior leadership team. Direct reports include the Director of Entrepreneur Engagement, Program Manager, and external contractors, as needed.

 

Functions and Responsibilities

Strategic Leadership
  • Overseeing the design, delivery, and oversight of equitable entrepreneurial ecosystem engagements, including holding all department team members accountable for designated deliverables;
  • Equipping communities to grow more equitable entrepreneurial ecosystems, prioritizing community-informed programmatic design and methodology that is aligned with our organizational values;
  • Co-developing and implementing an earned revenue strategy for the expansion of the organization’s capacity building solutions;
  • Writing and contributing to the writing of program grants and proposals;
  • Serving as the primary liaison with engagement clients and funders;
  • Providing direct management of the Director of Entrepreneur Engagement, The E3 Solutions Program Manager and any future E3 Solutions team members responsible for the capacity building efforts within client communities;
  • Leading continuous improvement and engagement refinement, which includes facilitating cross-departmental design and debrief sessions, making design improvement recommendations and championing agreed upon changes;
  • Coordinating with the CEO and the Senior Director of E3 Nation to identify and codify best practices and/or gaps for for potential new programmatic solutions and for sharing throughout our learning networks;
  • Leading the charge on special projects as assigned by the President & CEO.
Program Delivery & Management
  • Executing on quality community facilitation and program delivery across every facet of our capacity building efforts, including the coordination of cross-departmental inputs, utilizing designated systems and platforms;
  • Project-managing and course-correcting engagements to insure milestones and tasks are on schedule, in line with impact goals and within prescribed budgets;
  • Building relationships and trust within our client communities and maintaining active contact with our local partners throughout the process;
  • Working with the Senior Director of Impact & Assessment to align engagement activities with impact goals and metrics.
  • Providing back-up support for direct report scopes of work as needed.
Operational Oversight
  • Developing agendas for and lead team meetings; maintain notes and providing weekly status updates, utilizing designated systems and platforms;
  • Building and maintaining engagement budgets;
  • Working with the Vice President of Finance & Operations to track budget to actual revenues and expenses for all engagements;
  • Overseeing departmental knowledge and file management in alignment with organizational operational policies;
  • Preparing department and grant reports as needed and assisting in the preparation of documents and presentations for the department;
  • Working with the Finance & Operations team to facilitate the on-boarding, performance management, and offboarding of team staff;
  • Serving as an active member of the organization’s senior leadership team.

 

Qualifications

The ideal candidate will have:

  • 15+ years of operational experience with nationally scaled corporations and/or non-profits;
  • 10+ years of experience in the development and implementation of entrepreneurial support and/or entrepreneurial ecosystem building programs;
  • A lived experience aligned with the mission and work of Forward Cities;
  • Experience building and managing teams;
  • Exceptional interpersonal and communications skills, including the ability to communicate clearly in verbal and written forms, as well as forge and maintain relationships with partners, stakeholders, grantors and other organization stakeholders;
  • Demonstrated ability to work autonomously and effectively, while contributing to a cohesive team environment;
  • The ability to thrive in a fast-paced, dynamic work environment.

 

Work Location & Expectations

This position is located in Durham, NC and will require approximately 2-5 days of travel per month, depending on need. When not traveling, the position is primarily an in-office role with the following schedule: Tuesday-Thursday 9am - 5pm. Monday/Friday 9am - 5pm (in-office or remote).

 

Salary and Benefits

The starting salary range for this position is $85,000-$90,000 - includes full benefits (PTO, parental leave, subsidized group health plan/health insurance stipend, life insurance, telecommunication stipend, and 403(b) plan participation after 90 days with the organization).

This position will report will report to the President & CEO.

 

 

Forward Cities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training.

Overview

The E3 Solutions Manager will serve as the lead project manager for Forward Cities existing and emerging equitable entrepreneurial ecosystem programs. The role will be responsible for managing the day-to-day operations and tracking of designated Forward Cities program engagements, as well as coordinating support for Forward Cities’ Durham-based office and related events.

The E3 Solutions Program Manager reports directly to the Sr. Director of E3 Solutions and works closely with the Director of Entrepreneur Engagement and Sr. Director of Impact & Assessment.  The position has the potential to expand to a full-time role.

 

Functions and Responsibilities

Program Management & Meetings
  • Serving as the lead project manager for designated Forward Cities capacity-building programs and initiatives;
  • Coordinating cross-departmental inputs, utilizing designated systems and platforms;
  • Maintaining, tracking, and updating the engagement calendar, action plans, and project management boards for the project;
  • Ensuring program milestones and tasks are on schedule, in line with prescribed timelines;
  • Developing agendas for and leading team meetings; maintain notes and providing weekly status updates, utilizing designated systems and platforms;
  • Supporting the Durham-based team in maintaining an organized, orderly and efficient office environment;
  • Serving as the liaison between Forward Cities and our coworking space management team related to program-related needs and logistics.
Engagement & Events
  • Producing and curating content for events and gatherings (including monthly Durham-based event);
  • Coordinating and overseeing activities and team roles for events and gatherings including setup, registration, in-event flow, and clean-up.
  • Tracking and reporting on attendance for events
  • Providing back-up support for remote resource navigation services and tracking, as needed, to support the Director of Entrepreneur Engagement.

Qualifications

The ideal candidate will have:

  • 5+ years of operational experience in program and project management for corporations and/or non-profits
  • Existing relationships and trust within the Durham community among predominantly Black, Hispanic, indigenous, and/or immigrant business communities
  • Demonstrated experience in entrepreneurial support, education and/or ecosystem building
  • Strong skills in using and customizing digital project management platforms
  • A strong and confident presence and aptitude for meeting/planning and facilitation
  • A demonstrated commitment to the mission and work of Forward Cities
  • Exceptional written and verbal communication skills
  • The ability to thrive in a fast-paced, dynamic work environment
  • Spanish-speaking a plus

 

Work Location & Expectations

This position is located in downtown Durham, NC and is an in-office role with some flexibility of scheduling Mon-Fri between the hours of 9am - 5pm. Required: first Wednesday of every month from 12:30pm - 8:30pm to support a monthly program event and alternating Fridays from 10am - 12pm for a recurring meeting.

 

Salary and Benefits

The salary for this 24-hour per week position is $42,000 - includes part-time holiday pay, professional development opportunities, and a telecommunications stipend.

This position will report primarily to the Sr. Director of E3 Solutions.

 

 

Forward Cities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training.