Managing Director

Overview

Forward Cities, a national nonprofit championing equity in entrepreneurship, is seeking a Managing Director to help position our mission-driven organization for its next chapter of growth. As a successful candidate, you will be equally comfortable with detailed financial planning as you are with maximizing human resources. Your focus will be on results, yet understand it takes a village to deliver them. You know how to marshal support for your plans, and your follow through is key to who you are.

  • Are you driven by creating systems and workflows to achieve strategic goals?
  • Do you communicate directly and have a knack for building an equitable team culture?
  • Is your style to manage by teaching and lead through hands-on action?

If this describes you, we invite you to keep reading...

As Forward Cities’ Managing Director, you’ll execute the strategic plan and achieve results by leading, managing, and holding the team accountable for agreed-upon commitments and financial goals. You’ll remove obstacles and barriers, standardize and systematize work, integrate all major functions of the business, and track financial progress. You’ll work with the CEO to filter and translate ideas into the functional plans and fiscal strategies of the organization. 

The Managing Director will report to the CEO and have responsibility for guiding the leaders and integrating the work of the core areas of the business including Programs, Revenue Development, Marketing & Communications, and Finance & Operations - with direct responsibility for the latter.  As an enterprise that is leveraging the Entrepreneurial Operating System (EOS), you will also gain in-depth experience in this rapidly growing and widely accepted operating discipline, and own the vital role of organizational Integrator.

 

RESPONSIBILITIES

General Management & Leadership
  • Partnering with the CEO on short- and long-term planning.
  • Executing the strategic plan; achieve or exceed planned P&L objectives.
  • Owning the organizational scorecard and leveraging it to proactively identify issues.
  • Leading, managing, and holding the leadership team accountable for achieving agreed-upon commitments in alignment with organizational values and culture.
  • Integrating all major operating functions of the organization using the Entrepreneurial Operating System (EOS) and adapting it along the way for use in our equity-focused and mission-driven organization. Ensuring everyone is rowing together in the same direction. Modeling the way, always working toward the greater good of the business.
  • Resolving issues quickly and effectively - seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner. Ensuring the leadership team is healthy, functional, and cohesive.
  • Ensuring that everyone is truly following, and adhering to, the organization’s core processes and operating system with consistency. Demonstrating effective project management and continuous improvement skills. Using both skills to evolve our core processes.
  • Filtering and translating the CEO’s ideas into functional plans for the company. Effectively collaborating with the CEO to remain aligned at all times. 
  • Confirming that all key messages are properly and consistently cascaded across the organization, ensuring that everyone is ‘in the know’.
  • Leading staff recruitment and working with hiring managers to ensure effective onboarding processes.
  • Managing the quarterly and annual performance review process and providing the CEO with a quarterly analysis of staff and managerial performance. Support management on issues of performance, conflict, and employee engagement - engaging external coaching and/or training, when necessary.
  • Supporting employee relations and efforts to create and maintain a healthy, positive, and productive workplace, which includes:
    • Ensuring and developing (where necessary) fair and consistent internal staffing, advancement, and compensation structures.
    • Managing the monthly and annual benefits administration program and enroll new employees.
    • Directly supervising the PT Operations Assistant and her/his management of day-to-day administration and HR support activities.
Finance Functions
  • Serving in the capacity of chief financial officer of the organization with responsibility for leading the preparation of the budgets (organizational and engagement), cash flow projections and oversight and delegation authority for ongoing budget maintenance. 
  • Reporting, as delegated by the CEO, on the financial situation of the organization to the full Board of Directors and leadership team, otherwise attending the meetings in an advisory capacity.
  • Directly managing relationships with and deliverables of a contract bookkeeper, which includes fulfilling all non-executive checks and balances as outlined in the Finance and Operations Policies of the organization.
  • Convening and moderating the monthly Finance & Audit committee meetings of the Board of Directors to allow for the full execution of the fiduciary responsibility of the Trustees. 
  • Leading the pre-accounting process, in particular the receipt management and approval and accounts payable/receivable processes. 
  • Preparing all financial reports, presentations and ad hoc requests for the Board of Directors in consultation with the bookkeeper and Senior Vice President.
  • Coordinating the annual audit process with the external auditor in a proactive and professional manner.
  • Implementing the annual budgeting and planning process with all departments of the organization; draw up and monitor program budgets for new grants or contracts that emerge throughout the year in consultation with department leads.
  • Training staff on policies and procedures and tasks that intersect with the responsibilities of the Operations Assistant.

QUALIFICATIONS

  • 10+ years of senior leadership and team management experience
  • 3+ years managing the financial and accounting functions of a nonprofit organization
  • A demonstrated commitment to our values of equity and inclusion, as evidenced by personal and/or professional achievements.
  • Familiarity or experience with EOS (or the ability and willingness to get up to speed quickly.
  • Broad mix of experience in  start-up to medium-sized companies/organizations is preferred.
  • Collaborative nature as demonstrated by management experience across multiple departments and disciplines
  • Highly analytical; able to make data-driven decisions and establish effective metrics.
  • A “player-coach” who can both manage teams and get into the weeds when necessary.
  • Experience with nonprofit organizational management is a plus.

 

Reporting Authority & Location

The role will report to the CEO and is based in Durham, NC. You must be located in or be willing to relocate to (by the position start date) to Durham or the surrounding area. At this time we are unable to provide financial relocation assistance.

Salary & Benefits

$125,000 annually. Includes full benefits (unlimited PTO, paid parental leave, subsidized group health plan/health insurance stipend, employee-sponsored life insurance, annual telecommunication stipend, and 403(b) plan participation after 90 days with the organization).

 

 

Forward Cities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training.

Overview

The Forward Cities Marketing & Communications Coordinator is responsible for helping the organization maintain robust digital storytelling platforms that feature and celebrate our organization’s mission, brand, and community impact.

Areas of Responsibility

Graphic Design
  • Create graphic design collateral for print and digital media and to support partner outreach and fund development
  • Research, draft, and design stories and publications as needed (including an annual report)
  • Design graphics for social media and our website to support and promote our mission, activities, and events
  • Fulfill graphic design requests from Forward Cities team members, delivering quality results by the requested deadline
Marketing & Communications 
  • Work closely with the Senior Manager to implement a digital content marketing strategy that aligns with the organization’s established goals and strategies
  • Manage the organization’s overall social media presence by posting valuable, shareable content regularly, ensuring Forward Cities is positioned as field leader online with key audiences and stakeholders
  • Create and distribute Forward Cities E-Newsletter, ensuring uniformity and accuracy of content and messaging and compliance with all anti-spam laws
  • Keep distribution and audience lists, tags, segments, and groups accurate and up-to-date
  • Create and maintain a multimedia library for the organization that houses all assets including photos, videos, and graphics, and ensure each asset is properly tagged, searchable, and organized for ease of use internally
  • Support storytelling efforts for community engagement projects 
  • Track, compile, and create monthly metrics reports using e-newsletter, website, and social media analytics
  • Identify and resolve any problems that may arise with newsletter distribution, website functionality, or social media channel channels
  • Research industry best practices for social media to identify ways to reach and connect with our predefined target audiences
  • Ensure that all web and social media content adheres Forward Cities brand identity and standards
  • Track and fulfill organization-wide requests for web content (e.g. edits to existing pages, build Stories, etc) via our internal intake process
  • Repurpose content from programming, events, and relevant sources for different mediums including social media
Event Promotion & Support
  • Support, coordinate and promote events and the annual conference
  • Promote webinars and other convenings and events on all digital channels including post-event follow up communication
  • Provide onsite support and coordinate with vendors, guests, and speakers to ensure smooth and successful events and guest/speaker promotion
  • Coordinate all content (including multimedia) in the lead up to, during, and after events

Successful candidates will be proficient in Adobe Creative Cloud and Google Suite. Other systems we use (and for which some familiarity would be beneficial) include: monday.com (project management), Slack, Zoom, and Box.com.

 

Salary and Benefits

The salary for this position is $50,000 in addition to benefits including health insurance, 403b Plan matching, unlimited paid time off, paid holidays, and flexible/remote work culture.

This position reports to the Senior Manager of Marketing & Communications and preferred location is in Durham, NC.

 

Forward Cities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training.

Forward Cities is fortunate to have a growing number of funding and ecosystem building partners to help us deepen and expand our work.

Overview

Over the past several years,  a group of cross-sector stakeholders in Pittsburgh has worked with the national nonprofit organization Forward Cities to strengthen the region’s equitable entrepreneurial ecosystem.  A central strategy for this work, reinforced by a recent regional equitable economic recovery strategic planning process is the launch of a “guiding organization”.  

Tentatively named the Equitable Entrepreneurial Ecosystem Alliance (E3 Alliance) of Greater Pittsburgh, the organization will serve as the coordinating body for Pittsburgh’s entrepreneurial ecosystem and foster a culture of equity for every entrepreneur. The organization will lead and synchronize a diverse group of stakeholders in the development and implementation of an agreed upon set of strategies aligned with shared outcomes to ensure the long term sustainability of this work in the ecosystem. 

The E3 Alliance of Greater Pittsburgh is now looking for a Director to lead this effort.  

Description of Role:

As the leader of the E3 Alliance, the Director should be a social entrepreneur possessing a relevant professional experience with developing and delivering entrepreneurial support programming, as well as a familiarity with and a passion for fostering action-oriented collaborative networks within the Pittsburgh region.   

The position will be housed within Riverside Center for Innovation (RCI), and will report directly to RCI’s Executive Director and be supported by Forward Cities The Director will work closely with local partners and cross-sector stakeholders in Pittsburgh including entrepreneur support organizations, entrepreneurs, philanthropy, community leaders, local government, economic and community development organizations. The position is funded via philanthropic support from local foundations. 

Job responsibilities include but are not limited to:
  • Serving as a connector in and between various groups of entrepreneur support organizations, entrepreneurial stakeholders, and local entrepreneurs; Supporting the local E3 (Equitable Entrepreneur Ecosystem) Network, a network of Pittsburgh based entrepreneur support organizations  by convening current members, identifying future members, and aligning them around a shared vision and strategy for Pittsburgh’s equitable entrepreneurial ecosystem; 
  • Convene cross-sector community and civic leaders across the city/region to help advance ongoing understanding and support for leveraging the assets and addressing the gaps of the city’s equitable entrepreneurial ecosystem 
  • Serving as lead project manager for all agreed upon deliverables including: engaging and coordinating local partners to support the research and evaluation, strategic planning, and implementation work; Identifying and amplifying important stories emerging from the work in partnership with local media partners; 
  • Building awareness of and support for the work among local and regional partners and stakeholders including fundraising to meet the budget needs of the E3 Alliance and increasing funding support for the broader ESO network;
  • Helping to develop and convene a Steering Committee of diverse stakeholders that acts as a governance advisory board for the E3 Alliance. Emerging lessons learned from the local work for sharing with the broader Forward Cities Community - and bringing promising practice information from the national field back to the Pittsburgh community;
  • Managing the organization’s budget and, once sufficient funds are raised, building the E3 Alliance’s team to manage the functional responsibilities of the organization and deepen/broaden the impact of the E3 Alliance and the broader ecosystem; and
  • Addressing additional needs through entrepreneurial thinking and opportunities as they arise consistent with the mission of advancing inclusive entrepreneurial supports locally and regionally.
  • Build and develop a team within the E3 Alliance as well with collaborative stakeholders partners.  
The ideal candidate is/has:
  • Local to or deeply familiar with the community;
  • Able to maintain and build trust in the community;
  • An experienced ecosystem builder engaged with the local innovation economy and its important contributors;
  • A strong and trusted facilitator - especially across diverse constituencies;
  • A well-organized project manager with demonstrated management experiences, attention to detail, and effective time management skills;
  • An entrepreneurial spirit with experience growing a new venture, and building a team;
  • Demonstrated budget management and fundraising experience;
  • A strong collaborator and strategic thinker; and
  • An ability to learn and model the values which promote vibrant, connected, and inclusive entrepreneurial communities. 
Professional & Academic Qualifications:
  • 10+ years of work experience - with at least 3 years of Director level and/or project management experience.  Relevant experience in entrepreneurship, ecosystem building, project management, and community facilitation
  • Bachelor’s Degree 
  • And/or combination of relevant education and management/executive experience
Reporting Authority

The Director E3 Alliance of Pittsburgh will report directly to the Executive Director of Riverside Center for Innovation.,The E3 Alliance of Pittsburgh will be located within the RCI.  Workspace will be provided at RCI.  Work will include a combination of in-the-office, in-the-field, remote, and may include working with distributed teams.    

Professional Development Support: 

The Director E3 Alliance of Pittsburgh will receive support from the Forward Cities team, including access to shared learning, best practices, as well as:

  • Access to key cross-sector stakeholders and decision-makers within the city to help support the success of the work;
  • A robust network of peers, partners, and supporters locally, regionally, and nationally dedicated to the work of inclusive innovation and economic development in under-connected communities across the national Forward Cities network. 
Salary Range & Benefits

$65,000 - $75,000 depending on education and experience - includes full benefits (PTO, parental leave, group health plan/health insurance stipend, life insurance, telecommunication stipend, and 403(b) plan participation after 90 days with the organization). 

To Apply, Visit Our Application Portal

Forward Cities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training.