Senior Director of E3 Solutions

Overview

The Senior Director of E3 Solutions leads the sales, development, delivery, and continuous improvement of Forward Cities equitable entrepreneurial ecosystem building solutions for communities across the country. Leveraging a depth and breadth of experience in entrepreneurial support and resource development, as well as best practices for diversity, equity, and inclusion, this role will be responsible for developing and implementing a strategy for the scale-up of Forward Cities’ proprietary and custom capacity-building engagements. The position will also be charged with leadership, management, and oversight of the growing E3 Solutions team.

The Senior Director of E3 Solutions reports directly to the President & CEO and is an integral  member of the Forward Cities senior leadership team. Direct reports include the Director of Entrepreneur Engagement, Program Manager, and external contractors, as needed.

 

Functions and Responsibilities

Strategic Leadership
  • Overseeing the design, delivery, and oversight of equitable entrepreneurial ecosystem engagements, including holding all department team members accountable for designated deliverables;
  • Equipping communities to grow more equitable entrepreneurial ecosystems, prioritizing community-informed programmatic design and methodology that is aligned with our organizational values;
  • Co-developing and implementing an earned revenue strategy for the expansion of the organization’s capacity building solutions;
  • Writing and contributing to the writing of program grants and proposals;
  • Serving as the primary liaison with engagement clients and funders;
  • Providing direct management of the Director of Entrepreneur Engagement, The E3 Solutions Program Manager and any future E3 Solutions team members responsible for the capacity building efforts within client communities;
  • Leading continuous improvement and engagement refinement, which includes facilitating cross-departmental design and debrief sessions, making design improvement recommendations and championing agreed upon changes;
  • Coordinating with the CEO and the Senior Director of E3 Nation to identify and codify best practices and/or gaps for for potential new programmatic solutions and for sharing throughout our learning networks;
  • Leading the charge on special projects as assigned by the President & CEO.
Program Delivery & Management
  • Executing on quality community facilitation and program delivery across every facet of our capacity building efforts, including the coordination of cross-departmental inputs, utilizing designated systems and platforms;
  • Project-managing and course-correcting engagements to insure milestones and tasks are on schedule, in line with impact goals and within prescribed budgets;
  • Building relationships and trust within our client communities and maintaining active contact with our local partners throughout the process;
  • Working with the Senior Director of Impact & Assessment to align engagement activities with impact goals and metrics.
  • Providing back-up support for direct report scopes of work as needed.
Operational Oversight
  • Developing agendas for and lead team meetings; maintain notes and providing weekly status updates, utilizing designated systems and platforms;
  • Building and maintaining engagement budgets;
  • Working with the Vice President of Finance & Operations to track budget to actual revenues and expenses for all engagements;
  • Overseeing departmental knowledge and file management in alignment with organizational operational policies;
  • Preparing department and grant reports as needed and assisting in the preparation of documents and presentations for the department;
  • Working with the Finance & Operations team to facilitate the on-boarding, performance management, and offboarding of team staff;
  • Serving as an active member of the organization’s senior leadership team.

 

Qualifications

The ideal candidate will have:

  • 15+ years of operational experience with nationally scaled corporations and/or non-profits;
  • 10+ years of experience in the development and implementation of entrepreneurial support and/or entrepreneurial ecosystem building programs;
  • A lived experience aligned with the mission and work of Forward Cities;
  • Experience building and managing teams;
  • Exceptional interpersonal and communications skills, including the ability to communicate clearly in verbal and written forms, as well as forge and maintain relationships with partners, stakeholders, grantors and other organization stakeholders;
  • Demonstrated ability to work autonomously and effectively, while contributing to a cohesive team environment;
  • The ability to thrive in a fast-paced, dynamic work environment.

 

Work Location & Expectations

This position is located in Durham, NC and will require approximately 2-5 days of travel per month, depending on need. When not traveling, the position is primarily an in-office role with the following schedule: Tuesday-Thursday 9am - 5pm. Monday/Friday 9am - 5pm (in-office or remote).

 

Salary and Benefits

The starting salary range for this position is $85,000-$90,000 - includes full benefits (PTO, parental leave, subsidized group health plan/health insurance stipend, life insurance, telecommunication stipend, and 403(b) plan participation after 90 days with the organization).

This position will report will report to the President & CEO.

 

 

Forward Cities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training.

Overview

The E3 Solutions Manager will serve as the lead project manager for Forward Cities existing and emerging equitable entrepreneurial ecosystem programs. The role will be responsible for managing the day-to-day operations and tracking of designated Forward Cities program engagements, as well as coordinating support for Forward Cities’ Durham-based office and related events.

The E3 Solutions Program Manager reports directly to the Sr. Director of E3 Solutions and works closely with the Director of Entrepreneur Engagement and Sr. Director of Impact & Assessment.  The position has the potential to expand to a full-time role.

 

Functions and Responsibilities

Program Management & Meetings
  • Serving as the lead project manager for designated Forward Cities capacity-building programs and initiatives;
  • Coordinating cross-departmental inputs, utilizing designated systems and platforms;
  • Maintaining, tracking, and updating the engagement calendar, action plans, and project management boards for the project;
  • Ensuring program milestones and tasks are on schedule, in line with prescribed timelines;
  • Developing agendas for and leading team meetings; maintain notes and providing weekly status updates, utilizing designated systems and platforms;
  • Supporting the Durham-based team in maintaining an organized, orderly and efficient office environment;
  • Serving as the liaison between Forward Cities and our coworking space management team related to program-related needs and logistics.
Engagement & Events
  • Producing and curating content for events and gatherings (including monthly Durham-based event);
  • Coordinating and overseeing activities and team roles for events and gatherings including setup, registration, in-event flow, and clean-up.
  • Tracking and reporting on attendance for events
  • Providing back-up support for remote resource navigation services and tracking, as needed, to support the Director of Entrepreneur Engagement.

Qualifications

The ideal candidate will have:

  • 5+ years of operational experience in program and project management for corporations and/or non-profits
  • Existing relationships and trust within the Durham community among predominantly Black, Hispanic, indigenous, and/or immigrant business communities
  • Demonstrated experience in entrepreneurial support, education and/or ecosystem building
  • Strong skills in using and customizing digital project management platforms
  • A strong and confident presence and aptitude for meeting/planning and facilitation
  • A demonstrated commitment to the mission and work of Forward Cities
  • Exceptional written and verbal communication skills
  • The ability to thrive in a fast-paced, dynamic work environment
  • Spanish-speaking a plus

 

Work Location & Expectations

This position is located in downtown Durham, NC and is an in-office role with some flexibility of scheduling Mon-Fri between the hours of 9am - 5pm. Required: first Wednesday of every month from 12:30pm - 8:30pm to support a monthly program event and alternating Fridays from 10am - 12pm for a recurring meeting.

 

Salary and Benefits

The salary for this 24-hour per week position is $42,000 - includes part-time holiday pay, professional development opportunities, and a telecommunications stipend.

This position will report primarily to the Sr. Director of E3 Solutions.

 

 

Forward Cities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training.

Overview

The Director of Development is an integral part of the Development and Communications team, holding a key role in helping grow the scale and impact of our work. The Development Director will take part in the creation of the annual fundraising plan and take a lead role in fostering the organization’s fundraising relationships and partnerships alongside senior members of the organization. They will be responsible for grant proposal writing and follow up, for management of the organization’s CRM and database, and will assist with other Development priorities.

They will report directly to the Senior Director of Development & Communications.

Functions and Responsibilities

  • Establish and maintain positive relationships with potential and existing partners and stakeholders including grantors, clients, donors, members of the media and similar organizations.
  • Assist with the creation of the annual development and communications plan and annual fundraising goal setting alongside other team members.
  • Identify new potential donors, organize initiatives to solicit funding, implement fundraising strategies and oversee fundraising programs, actively soliciting funds to meet these goals.
  • Research, develop, and foster major gift relationships. Follow through on opportunities with the assistance of any senior members of the organization required. Responsible for following up on any deadlines for reporting, requests for information, or other tasks.
  • Research, develop, and write grant funding proposals. Follow through on opportunities with the assistance of any senior members of the organization required. Responsible for following up on any deadlines for reporting, requests for information, or other contractual tasks.
  • Help improve the effectiveness of organization-wide oversight, monitoring and coordination of fundraising activities and reporting on those activities.
  • Research and develop potential alliances with other related organizations for furtherance of the Forward Cities mission.
  • Manage the organization’s development records CRM through the organization’s chosen platform (currently Monday.com), updating donor and partner information, deadlines, contact information and other crucial data to foster team communication and build the organization’s knowledge base regarding ongoing development work.
  • In collaboration with the Marketing & Development Manager, create the organization’s Annual Report and distribute it to stakeholders.
  • Coordinate with team members on reporting fundraising successes and ongoing work, prepare fundraising reports for the senior leadership and Board of Directors.
  • Assist as needed with any donor-related communications (newsletters, social media, etc.) developed by the department to ensure consistent messaging to all stakeholders, donors and partners.

Qualifications

The ideal candidate will have:

  • 5+ years of experience in the fund development, project management, marketing, communications, or equivalent;
  • Experience with managing fundraising CRMs and/or fundraising databases;
  • A Bachelor’s degree;
  • Demonstrated commitment to the mission and work of Forward Cities;
  • Exceptional interpersonal and intrapersonal skills, including the ability to communicate clearly in verbal and written forms, as well as forge and maintain relationships with partners, stakeholders, grantors and other organization stakeholders.
  • Demonstrated ability to work autonomously and effectively, while contributing to a cohesive team environment;
  • Ability to successfully manage multiple projects and priorities, and meet deadlines;
  • The ability to thrive in a fast-paced, dynamic work environment

 

Work Schedule & Location

Standard work hours are 9am - 5pm, Monday through Friday, with occasional evenings required for events. This position requires at least two days per week in Forward Cities’ Durham office (specific days and start of new in-office schedule to be determined with manager). In addition, some travel may be required. The remainder of days may be worked outside of the office as long as work deliverables are completed on a timely and consistent basis and there is sustained and consistent availability and responsiveness on Forward Cities digital platforms.

Starting Salary Range and Benefits

The starting salary range for this position is $70,000 - $78,000 - includes full benefits (PTO, parental leave, subsidized group health plan/health insurance stipend, life insurance, telecommunication stipend, and 403(b) plan participation after 90 days with the organization.

The role will report primarily to the Senior Director of Development and Communications.

 

 

Forward Cities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training.

Overview

The Forward Cities Marketing & Communications Coordinator is responsible for helping the organization maintain robust digital storytelling platforms that feature and celebrate our organization’s mission, brand, and community impact.

Areas of Responsibility

Graphic Design
  • Create graphic design collateral for print and digital media and to support partner outreach and fund development
  • Research, draft, and design stories and publications as needed (including an annual report)
  • Design graphics for social media and our website to support and promote our mission, activities, and events
  • Fulfill graphic design requests from Forward Cities team members, delivering quality results by the requested deadline
Marketing & Communications 
  • Work closely with the Senior Manager to implement a digital content marketing strategy that aligns with the organization’s established goals and strategies
  • Manage the organization’s overall social media presence by posting valuable, shareable content regularly, ensuring Forward Cities is positioned as field leader online with key audiences and stakeholders
  • Create and distribute Forward Cities E-Newsletter, ensuring uniformity and accuracy of content and messaging and compliance with all anti-spam laws
  • Keep distribution and audience lists, tags, segments, and groups accurate and up-to-date
  • Create and maintain a multimedia library for the organization that houses all assets including photos, videos, and graphics, and ensure each asset is properly tagged, searchable, and organized for ease of use internally
  • Support storytelling efforts for community engagement projects 
  • Track, compile, and create monthly metrics reports using e-newsletter, website, and social media analytics
  • Identify and resolve any problems that may arise with newsletter distribution, website functionality, or social media channel channels
  • Research industry best practices for social media to identify ways to reach and connect with our predefined target audiences
  • Ensure that all web and social media content adheres Forward Cities brand identity and standards
  • Track and fulfill organization-wide requests for web content (e.g. edits to existing pages, build Stories, etc) via our internal intake process
  • Repurpose content from programming, events, and relevant sources for different mediums including social media
Event Promotion & Support
  • Support, coordinate and promote events and the annual conference
  • Promote webinars and other convenings and events on all digital channels including post-event follow up communication
  • Provide onsite support and coordinate with vendors, guests, and speakers to ensure smooth and successful events and guest/speaker promotion
  • Coordinate all content (including multimedia) in the lead up to, during, and after events

Successful candidates will be proficient in Adobe Creative Cloud and Google Suite. Other systems we use (and for which some familiarity would be beneficial) include: monday.com (project management), Slack, Zoom, and Box.com.

 

Salary and Benefits

The salary for this position is $50,000 in addition to benefits including health insurance, 403b Plan matching, unlimited paid time off, paid holidays, and flexible/remote work culture.

This position reports to the Senior Manager of Marketing & Communications and preferred location is in Durham, NC.

 

Forward Cities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training.